Terms of Service
Terms of Service for Hats Network Inc. (AS203314). Essential terms for using our network services.
Effective Date: March 24, 2026
Last Revised: March 24, 2026
Agreement to Terms
By accessing and using this website and services provided by Hats Network Inc. (AS203314), you accept and agree to be bound by the terms and provision of this agreement.
If you do not agree to abide by these terms, please do not use this service.
We reserve the right to modify these terms at any time. Your continued use of the website following the posting of revised Terms means that you accept and agree to the changes.
Service Description
Hats Network Inc. provides:
- IP transit with redundant upstream connections
- Direct Internet Exchange (IX) peering
- Low-latency routing with specialized network optimization
- Network monitoring and DDoS mitigation
- Custom network solutions for enterprise clients
Acceptable Use Policy
Prohibited Activities
You agree not to engage in any of the following prohibited activities:
- Harassment, abuse, or threats toward individuals or organizations - Transmission of malware, viruses, or harmful code - Spam or unsolicited bulk email transmission - Copyright infringement or intellectual property violation - Phishing, spoofing, or social engineering attacks
- Network scanning, port scanning, or vulnerability assessment without authorization - Distributed Denial of Service (DDoS) attacks or similar abuse - Unauthorized access or intrusion attempts - Hosting of illegal content or facilitating illegal services - Any illegal activities or violation of laws and regulations
Violation Penalties
| Violation Type | Penalty | Consequence |
|---|---|---|
| First violation | Written warning | $5-$15 penalty fee |
| Repeated violations | Multiple warnings | Service suspension option |
| Severe violation | Immediate action | Service termination |
| Criminal activity | Legal reporting | Law enforcement involved |
Important
The company reserves the right to terminate services without refund for severe or repeated violations.
Payment Terms
Billing Cycle: Monthly
- Invoices issued on the first day of each billing period
- Payment due within 14 days of invoice date
- Accepted payment methods: credit card, bank transfer, ACH
- Late payments subject to 1.5% monthly service charge
- Service suspension after 30 days of non-payment
- All fees are exclusive of applicable taxes and levies
- Refund policy: No refunds for partial months or prepaid periods
Service Levels & Uptime
Hats Network Inc. commits to maintaining 99.99% network availability across our core infrastructure.
SLA Details
- Uptime calculated monthly
- Excludes scheduled maintenance windows
- Excludes force majeure events
- Scheduled maintenance announced ≥14 days in advance when possible
- Service credits available for downtime exceeding SLA (details in service agreement)
- Network performance statistics available via portal and API
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, HATS NETWORK INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
Our liability is limited to the amount paid by customer in the 12 months preceding the claim.
We are not responsible for:
- Third-party network issues or connectivity problems
- Data loss or corruption caused by misuse or negligence
- Service interruptions due to force majeure events
- Loss of revenue, profit, or business opportunities
- Customer's failure to maintain backups or redundancy
Service Termination
Either Party May Terminate
- 30 days written notice required
- Customer must migrate services within 30 days
- Customer must remove any IPs in use within 30 days
- No refunds provided for customer-initiated termination
Immediate Termination Permitted For:
- Material breach of this agreement by either party
- Illegal activity or security violations
- Non-payment of invoices for 30+ days
- Violation of Acceptable Use Policy
Additional Terms
Intellectual Property
All content and materials are our property or licensed. Unauthorized use prohibited.
Warranties Disclaimer
Services provided 'as-is' without warranties. We don't warrant uninterrupted service.
Indemnification
You indemnify us from claims arising from service use or terms violations.
Governing Law
Governed by applicable laws. Disputes resolved through binding arbitration.
Entire Agreement
This agreement and service amendments constitute the entire agreement.
Severability
If any provision is invalid, remaining provisions continue in full effect.
Questions?
Legal Questions
For legal inquiries and interpretations.
Abuse Reports
Report violations and suspicious activity.
Technical Support
For service and technical support.
By using Hats Network Inc. services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.